by John Ter Morshuizen | Mar 24, 2017 | Blog
© Stuart Miles | Dreamstime.com What percentage of people in organisations do you think are under-utilised? Whilst you may not know the exact percentage, you probably sense the number is quite high. Optimising capability Capability is optimised when the level of...
by John Ter Morshuizen | Mar 8, 2017 | Blog
A survey by Michael Mankins identified the following breakdown of key problem areas related to strategy failure: Inadequate resourcing 7.5%; Poorly communicated strategy 5.2%; Actions required to execute not clearly defined 4.5%; Culture or silos blocking execution...
by John Ter Morshuizen | Feb 21, 2017 | Blog
Earlier this year, the London Business School reported 70% (!) of strategy fails to deliver and the trend has been constant over the past 25 years! It’s hard to believe that an opportunity of this magnitude has not been seized. Surely, execution of strategy cannot be...
by John Ter Morshuizen | Jan 18, 2017 | Blog
A common response to any proposed change at work! This is a major issue that impacts significantly on productivity improvement initiatives. This is usually due to day-to-day work pressures, constant deadlines and organisational pressure. The consequence of not...
by John Ter Morshuizen | Jul 18, 2016 | Blog
Over the past decade, organisations have been building a culture of sustained continuous improvement. More recently, the focus has shifted to becoming more agile, flexible and responsive. The continuous improvement culture has improved process stability and over time,...
by John Ter Morshuizen | Jul 10, 2016 | Blog
If your employees don’t feel valued, neither will your customers” – Sybil F. Stershic, Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care. Few people would argue with the sentiment expressed in the above quote. The problem is not in the...